Return policy

You want to return all or part of your order?


To simplify the treatment of your returns and to satisfy you, please read and respect our following conditions:

-  You have a period of 7 days from the day of the order,

-  You must ask a return form on your customer account,

-  Once everything is approve , print the return form and attach it to the package.

-   Items must be returned only by COLISSIMO in their original packaging with the label, at the following address: AYA CONSULTING - MISSTOURA 17 BD DE LA MUETTE 95 140 GARGES LES GONESSE 


A return which doesn't meet our requirement will not be accepted


When  the item (s) are returned you can choose between :

-  a refund 

-  a credit on the website for one year.

If you didn't filled  for a refund or a credit, we will  automatically give you a credit on your account.

How to make a return request on my customer account ?


Just go to "my account " then click on "History and details of my orders", click on"details"  then scroll  down to the products and check which item (s)  will be subject of a return, give a reason why you want to returned the product(s) and then click on "generate return".


Thank you for your trust  and see you soon on www.misstoura.com.

A propos de Misstoura

Chic, Casual, et incontournable, les créations MISSTOURA se déclinent en robes, tuniques, jupes et tops
destinés à apporter féminité et élégance aux femmes voilées. Notre engagement : allier le confort, l'originalité et la qualité
à travers des vêtements uniques dessinés avec soin et goût.

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