You want to return all or part of your order?
To simplify the treatment of your returns and to satisfy you, please read and respect our following conditions:
- You have a period of 7 days from the day of the order,
- You must ask a return form on your customer account,
- Once everything is approve , print the return form and attach it to the package.
- Items must be returned only by COLISSIMO in their original packaging with the label, at the following address: INMINA MISSTOURA - 12 BIS RUE JACQUES CARTIER 27000 ÉVREUX - FRANCE
A return which doesn't meet our requirement will not be accepted
When the item (s) are returned you can choose between :
- a refund
- a credit on the website for one year.
If you didn't filled for a refund or a credit, we will automatically give you a credit on your account.
How to make a return request on my customer account ?
Just go to "my account " then click on "History and details of my orders", click on"details" then scroll down to the products and check which item (s) will be subject of a return, give a reason why you want to returned the product(s) and then click on "generate return".
Thank you for your trust and see you soon on www.misstoura.com.